Tenant Services

Some of the properties listed under our Available Rentals are vacant and ready to show. Some of the properties are occupied and are not available to show until the current tenant has vacated. Per Zenith Policy, a showing may only be scheduled once all applicants in the party have submitted an application and paid the application fee. Contact our Leasing Agent at (360) 816-9754 to discuss availability and/or schedule your tour.

Applications are available by clicking Apply Now in the lower-right hand corner of the rental listing under Available Rentals. You can also print a paper application from Resident Forms under the Tenant tab. Submit your paper application by emailing it to Rentals@Zenithpro.com. All applications must be paid for prior to the application being processed. Application Fees can be paid with cash or debit card in our office at 1498 SE Tech Center Place #170, Vancouver, WA 98683. They can also be paid online at www.ZenithPro.com; hover over Payments along the upper menu bar and choose Online Payments from the drop-down menu.

Most applications take 48 -72 business hours to screen. A professional screening company verifies applicant’s employment, income, rental history, credit, and checks national criminal background registries. Sometimes the information is difficult to obtain and the screening time may be extended.

We will let you know the outcome of your screening within 24 hours of obtaining the completed report. A Zenith representative will call or email you, if an email was provided, to let you know if you have been approved or denied. Zenith will only call one member of the party to inform you of the results; we cannot call everyone in the party. We will attempt to reach you for 24 hours to notify you of your approval. If there is no response after this timeframe we will move on to the next applicant and you will forfeit your place in line.

Zenith Properties NW, LLC does allow for reasonable modifications in compliance with the Americans with Disability Act. 

A reasonable modification is a physical change made to a resident’s living space which is necessary to enable a resident with a disability to have full enjoyment of the housing; for example, adding bathroom grab bars, lowering closet rods, or installing a ramp. 

The modification must meet with owner approval and the resident asking for the modification must provide all permits and incur all costs associated with the modification. The Resident must also incur all costs associated with bringing the property back to its original condition. 

Rent is due on the 1st day of the month. Rent received after the 5th will be considered late. For your convenience we provide many options to submit your funds:

1. Rent can be paid with cash, check or debit card at any qualifying PayLease location, such as Wal-Mart and Fred Meyer Customer Service. Present the store clerk with the PayLease card which was provided at your lease signing and they will process your funds.
2. Rent can be paid on our website at www.ZenithPro.com. Hover over Payments and choose Tenants from the drop-down menu. Follow the steps to make your payment. ATTENTION: There is a 3 day delay until we receive the funds.
3. Rent can be paid by bank auto-pay. Just go to your local branch and request this service from your banker. Remember to allow for mailing time and be sure to list the property address that you are paying for.
   Mailing Address: PO Box 87-1600 Vancouver, WA 98687
4. Rent can be paid in person in our office; we are always happy to see you! We do not accept cash, debit or credit card payments in office. Please make checks payable to Zenith Properties NW, LLC.
   Physical Address is: 1498 SE Tech Center Place, Suite 170, Vancouver, WA 98683

Please contact your property manager to discuss your situation. You will be asked to provide a written 30-day Notice to Vacate. The lease break fee is equal to 2 times the monthly rent.

Yes. Any and all changes must be approved after submitting a written request. Please contact your property manager for approval.

Residents are responsible for new furnace filters, light bulbs, and winterization of the home as well as maintaining the front and back yard (if applicable). Items residents are not responsible for include gutter cleaning, tree trimming, and crawl space access. Please see your lease for a complete list of your responsibilities.

Please contact your property manager to discuss your situation. New roommates will have to follow the regular application process and meet the Zenith Rental Criteria. To add or remove a roommate, there will be a $250 fee. A new lease contract is required for both situations.