Property Management Resources

In the effort to ensure the quality of the vendor and the repairs, Zenith requires trade licenses and current proof of insurance from all of our vendors. Zenith strongly advises using our highly skilled vendors for any maintenance and turn work. If a property owner insists on using their own company to service their rental property, it is necessary for their vendor to provide the same documentation we require. In the case of after-hours or emergency calls, Zenith contacts our primary on-call vendor.

Per Zenith’s policy, you are not permitted to enter the premises without a Zenith representative. Always contact your Property Manager to set up an appointment if entry is necessary.

Yes, Zenith Properties NW is one of the few property management companies in our area to include virtual tours in our marketing. These tours allow potential tenants to get a full walk-through tour of the property at their convenience. We create these video tours at no additional cost to our owners

Zenith requests this endorsement because we care about protecting the assets of our Owners. It is important to us that you understand that if your insurance company does not provide the needed coverage you will be personally liable if there is a claim.

By listing Zenith with the Additional Insured endorsement on your rental dwelling policy, you are requesting your insurance agency to defend both you and Zenith should a claim arise. You as Owner and Zenith as Manager would be represented as one party together, accruing only one set of defending attorney’s fees, which would be paid by your insurance company. 

By failing to list Zenith as an Additional Insured on your rental dwelling insurance policy, you the Owner are responsible to indemnify Zenith. Any legal costs and settlements would be your personal responsibility. 

As you can see, the Additional Insured endorsement is in your best interest as you endeavor to protect your rental home and many other assets.

Zenith retains all late fees to cover the extra cost of labor to retrieve the late fees.

By completing thorough screenings and offering multiple ways for tenants to pay rent, Zenith keeps our delinquency rates low! When rents are not received on time, we follow a comprehensive process for retrieving the missing funds, including personal contact with the tenant and the serving of a 3-day Notice to Comply or Quit. Zenith retains all tenant-paid late fees to cover the cost of this extra labor.

Zenith’s proven process draws inquiries from the leading rental marketing channels. If you know someone looking for a rental property, you may direct them to Zenith. The prospective tenant must complete an application, pay the application fee, and fully qualify per the terms of Zenith’s Rental Criteria.

Tenants expect rental homes to include all kitchen appliances, including oven/range and refrigerator. Microwaves are not required to be provided. Owners may leave washer/dryers in the property if they prefer. However, Zenith recommends that you do not leave your washer and dryer. If you do choose to leave your washer and dryer, Zenith does not provide maintenance per the lease agreement.

Tenants are not responsible for gutter cleaning, tree trimming, or crawl space access. These items, along with any other items which may become a safety hazard to the tenants, are always the responsibility of the homeowner. Normal wear and tear items are also an owner’s responsibility.

Zenith publishes a comprehensive review of property activity in an Owner Statement and initiates owner disbursement funds by direct ACH deposit on the 20th of each month.