Inform Us of a Maintenance Request

Have a maintenance request? Fill out the form below and we’ll contact you shortly.

For after-hours maintenance emergencies, that cannot wait until the next business day, call:
For Emergencies causing immediate danger: physical, fire or bodily injury CALL 911.
Before requesting maintenance, please review all the information provided in the three buttons below.

Important Facts To Review Before Requesting Maintenance

  • If you call the After Hours Emergency Line during business hours (9 am to 5 pm), or the maintenance being requested is not a true emergency you may be charged a $50 service charge
  • Before requesting maintenance review your copy of the Maintenance Instructions Addendum B (PDF) and the attached Trouble Shooting Guide for General Maintenance and Care (PDF) to understand possible tenant charges
  • Please fill in the required fields when ordering Maintenance as thoroughly as possible to avoid delays. Our technicians work between 8 am and 6 pm
  • If you would like to schedule an appointment for maintenance, we offer this service for a $25.00 charge
  • Any damages caused by the tenant is the tenant’s responsibility and therefore will be charged for the total cost of the repair
  • Per Zenith’s lease agreement, tenants are responsible for changing light bulbs, changing batteries on smoke detectors, plumbing clogs, and pest control
  • If you need to call for maintenance during normal business hours, please call 360-369-3577. Please note that a maintenance form is required so please fill the form above prior to calling.

What is Considered a Maintenance Emergency?

Maintenance emergencies may include:

  • Broken plumbing fixtures
  • Sewer problems
  • Plumbing leaks
  • Roof leaks
  • Broken heater during frigid temperatures
  • Gas leaks
  • Water heater leaks

If your home has been broken into and left unsecured, you’ll want to report the criminal activity to the authorities then contact us to repair your doors and/or windows.

Examples of Non-Emergency Maintenance Services Include:

  • Poor water pressure
  • Dripping faucets
  • Tripped breakers
  • Refrigerator not cooling
  • Stove, garbage disposal, washer, dryer or dishwasher problems
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