FAQs

How do I apply for a rental?

Applications are available from a link directly from the rental listing on this site. Or you can print an Application from “Resident Forms” on our website. The Application can then be emailed to Rentals@Zenithpro.com or faxed to 360.696.3113. All applications must be paid for prior to the Application being processed. There are two ways to pay: 1) Applications can be paid for with cash or debit card at our office: 1498 SE Tech Center Place #170, Vancouver, WA 98683 2) Applications can be paid online, however there is a 3 day delay period until funds are available therefore the processing is delayed until funds are received.

What are your qualifications to rent?
How long will it take to process my application?

Most applications take 24 – 48 business hours.  We have a professional screening company verify employment, rental history credit, income and check for an all-state criminal background.  There are times when the information is difficult to obtain and the screening time may be extended.

When will you let me know if I qualify? How will you let me know?

We will let you know if you qualify, or not, within 24 hours of obtaining the completed background screening report.   A Zenith representative call and email if an email is provided.  We can only call one member of a party to inform them of the results.  We will not call everyone in the family.  We will call for 48 hours until the applicant has been informed.  If there is no response we will move on to the next candidate. 

Is the owner willing to make modifications to the property to accommodate a handicap?

Under the Reasonable Accommodations laws, Zenith Properties NW, LLC will allow a Reasonable Modification.  The Resident asking for the modifications must provide all permits and incur all costs associated with the modifications if it is approved by the home owner. 

The Resident must also incur all costs associated with bringing back the property to the original condition. 

Reasonable accommodation is an alteration that allows a disabled person to overcome physical obstacles that interfere with the use of a dwelling.

When and where do I pay my rent?

Rent is due on the 1st.  Your grace period is until midnight on the 4th of the month.  Any rent received after the 4th will be considered late.  For your convenience we provide many options. 

Rent can be paid at any PayLease qualifying location.  Wal-Mart and Fred Meyer customer service is a local service that will process your rent.  Present the store clerk with your PayLease card provided at Lease signing.  You may pay them with cash, check or debit card.  They have convenient hours for many residents.  Please call to verify Customer Service hours.

Residents may pay on our website ZenithPro.com.  Please find the PayLease link and follow the directions.  ATTENTION:  There is a 3 day delay until we receive the funds.  Rent must be paid on the 1st to safely be paid on-time.

Residents are always welcome to sign up for auto-pay.  Just go to your bank and request the service.   Remember to allow for mailing time and list the property you are paying for. 

Mailed checks need to be sent to:

PO Box 87-1600
Vancouver, WA 98687

In person payments are always welcome.  We do not accept cash.  Please make checks out to Zenith Properties NW, LLC. 

Our Physical Address is:

1498 SE Tech Center Place
Vancouver, WA 98683K

What happens if I need to move out before the end of my lease?

Please contact your property manager at Rentals@Zenithpro.com or 360.696.3111 to explain the details.  You will be asked to fill out Washington 20 day notice to vacate form which is available on our Website under the heading Resident services.  The lease break fee is 1 ½ times the monthly rent.

Do I need approval to paint or change something in my rental home?

Yes.  Any and all changes must be approved after submitting a written request.

What am I responsible to maintaining?

Residents are responsible for new filters, light bulbs, winterizing and maintaining the yard.  Please see you lease for a complete list of your responsibilities.

What happens if a room-mate wants to move out?

Please call 360.696.3111 to contact your property manager or email at Rentals@Zentihpro.com to explain the details.  You will be required to pay additional fees and fill out paperwork.  New room-mates will have to pay for screening and meet the Zenith Rental Criteria.  A new lease contract is required for both situations.